The service of Bungus Ocean Fishery Port to support tuna industries

Authors

  • Resti Zainal Universitas Riau
  • Nofrizal Nofrizal Department of Utilization of Fisheries Resources, Faculty of Fisheries and Marine, Universitas Riau
  • Isnaniah Isnaniah Department of Utilization of Fisheries Resources, Faculty of Fisheries and Marine, Universitas Riau

DOI:

https://doi.org/10.61761/seamas.1.1.8-14

Keywords:

Bungus, Fishing port services, , IPA and CSI, Stakeholder satisfaction, Tuna Industry

Abstract

The services of the Bungus Ocean Fishery Port, as the only tuna Fishery port in West Sumatra, support the availability of facilities required by each tuna industry stakeholder. The purpose of this study is to determine the services from the Bungus Ocean Fishery Port that fisheries stakeholders, especially tuna, are currently experiencing: and to determine the level of satisfaction of tuna entrepreneurs with the performance of the Bungus Ocean Fishery Port. The data analysis used is weighting or scoring, and then IPA and CSI analysis is carried out. The results showed that the Bungus Ocean Fishery Port played a good role in providing production activity, infrastructure and public services, and stakeholder’s tuna feel they are quite satisfied with the performance of the Bungus Ocean Fishery Port in supporting the tuna industry and several service attributes of the Bungus Ocean Fisheries port still need to be improved.

References

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Hasan, W., Nur, I.A., Alimina, N. (2022). Utilization and Provision Level of Mangolo Fish Landing Base Facilities, Kolaka District. Jurnal of Fishery Science and Innovation, 6(2):122-129

Hutapea, Y.F.R., Solihin, I., Nurani, T.W. (2017). Peran Pelabuhan Perikanan Samudera Nizam Zachman dalam mendukung Industri Tuna. Jurnal Marine Fisheries, 8(2): 188

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Published

2023-10-03

How to Cite

Zainal, R., Nofrizal, N., & Isnaniah, I. (2023). The service of Bungus Ocean Fishery Port to support tuna industries. South East Asian Marine Sciences Journal, 1(1), 8–14. https://doi.org/10.61761/seamas.1.1.8-14

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Section

Articles